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FAQ:  Frequently Asked Questions

Q:   What kind of material your skirts are made of? A:   All out skirts are made of 100% acrylic felt, some poodles are made of felt, some are polyester. Our creativity is making the skirt looked good.
Q
What comes on a STANDARD skirt?
A:  Our standard skirts are in stock only available in certain colors, they comes with a felt poodle, leash, and a rhinestone collar .You also have the option of ordering a Fluffy Poodle or a Silver Poodle for an additional charge.  

Q What is the difference between a Standard Poodle and a Fluffy Poodle?
A:  The most obvious difference is the price.  Second, the fluffy poodle has a furry texture than the felt poodle that we use on our Standard skirts. Third, the furry texture gives the poodle a 3-dimensional look.  

Q:  What size should I order?
A: 
Please refer to our size chart for the appropriate size.  Unlisted sizes will be considered as custom orders. Please order your size by the length of skirt which measures from the waist line to mid-calf.  

Q How long are the poodle skirts supposed to be?
A:  Typically, the skirts reach the mid-calf, however it is also a matter of personal preference.  All our skirts are measured to roughly reach the mid-calf.  If you would like a shorter or longer skirt, the price, depending on length, will differ from our regular prices.  For example: 4'-child Medium, 4'2"-child large, 4'6"-child XLarge. 5'-Adult xs 25", 5'2"- 26", 5'3"- 27", 5'4"-27.5" or 28", 5'6" -28.5", 5' 8"-29",  5'9"- 29.5". 5'10" and above 30"

Q What is your most popular color?
A:  Our most popular colors are Light Pink and Shocking Pink, so if you want to be daring...we suggest you pick a different color. We recently added Lavender and peach to our selection!  Take a look at our poodle outfits of what other customers have ordered!  

Q
Can I create my own poodle skirt?
A:  Of course you can!  You can design your own skirt on our Custom Poodle Skirts page with our different embellishment.  We might charge you a little fee for changing our designs.

Q:  When will my order arrive?
A:
  Standard processing and shipping will take 7-10 days. You can choose the options of shipping if you need them earlier than our standard delivery time.  Please provide accurate phone numbers , cell phone number if available and email addresses in case we have questions concerning your informations on your order.

RUSH services are available for an additional $5 to $15 RUSH Handling Fee in addition to shipping costs. Please let us know of any deadlines you are working with.  You still have to allow 1-2 days for us to process.   

Q:  Is there a difference between ordering by phone or via the website?
A:
We need the proof of orders , correct personal information ,payment information, phone orders are not suggested.

Q:  What forms of shipping do you use?
A:
  You have the following options to choose from:  Standard (7-10 days); 2nd Day (3-4 days); Next Day (1-2 days).  Shipping and Handling costs depend on the total order amount.  Please indicate which method of shipping you prefer. 

Q:  Do you ship to International addresses?
A: 
Yes.  We are able to ship to International addresses as long as the customer is willing to pay for the shipping/handling costs and insurance.  Please allow at least 2-3 weeks for delivery.  

Q:  What if my skirt doesn't fit?  Can I exchange it for a different size?
A: 
You may exchange the skirt for a different size on standard skirts only.  Please refer to our Return/Exchange Policy for the conditions.

Q:  Can I return my poodle skirt?
A:
  Please refer to our Return/Exchange Policy.

Q:  How do I wash my poodle skirt?
A: 
Annie's Poodle Skirts can be machine washed inside out in a slow cycle (or hand washed with Woolite). Delicate cycle with low heat to dry, and iron on low heat. Upon ironing, the skirt will discolor for a few seconds and return back to original color once ironing is completed.

Q:  Do you have a catalog?
A: 
SORRY!  Unfortunately, we do not currently have a catalog, however, we are constantly updating our website to ensure our customers get a feel for Annie's creations!  

Q:  Can I just purchase your poodle or applique?
A: 
Sorry, we do not individually sell our poodle or appliques.

Q:  Do you accept CODs as payment?
A: 
We currently do not accept CODs as a method of payment.  We DO ACCEPT Visa, Mastercard, American Express, Discover, local personal checks with valid local Driver's License only, and money orders.  Orders paid with  money orders will be shipped when payment has cleared.  

Q:  Do you have a store?
A: 
YES, we do!  We are located in 3029 Arapaho Road, Garland, TX 75044. Between Jupiter and Shiloh Road, East of Highwwy 75, about 13 minutes north of 635 (LBJ) Freeway.  Please send us pictures of you at your special 50's event! If you want to come pick up your outfit or skirt, email us your favorite color and specify your size or your measurements of waist and length of skirt, we will have them ready when you come.

Q:  How long have you been in business?
A: 
Annie has been making poodle skirts since 1999 and she loves every minute of it!  We are always experimenting with new ideas for our customers!  Stardust Diners of New York, Chick-fil-let are our customers . Other customers such as Highschool choirs , marching band, Flag guard, church musical have been ordering from us.

  



 

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